Course description

This course will equip learners with the skills to tailor communication strategies to effectively engage diverse audiences across multiple platforms. Learn to analyze audience needs, preferences, and cultural contexts to create messages that resonate and foster connection. 

Duration

24 hours

Price

$525 + GST

Delivery Format

Online scheduled sessions

Choose a section:

Start & End Dates

Days

Times

Registration

August 4 - August 29Tues/Thurs6:00 - 9:00pm MSTopen
November 3 - November 28Tues/Thurs6:00 - 9:00pm MSTopen

Learning outcomes

This Micro Credential focuses on hands-on exercises and real-world scenarios. By the end of this course, learners will be able to:

  • Craft tailored messages that resonate with diverse audiences and cultural contexts
  • Adapt communication styles and messaging for social media, email, presentations and print
  • Develop communication approaches that maintain clarity, consistency and impact across all professional settings.

Course topics

Topic 1 | Understanding cultural contexts in communicationTopic 2 | Tailoring messages for diverse audiences and platforms
Topic 3 | Effective use of visual and multimedia toolsTopic 4 | Adapting tone and language
Topic 5 | Strategies for engaging global and multilingual audiencesTopic 6 | Leveraging data and feedback to inform strategy adjustments
Topic 7 | Channel specific best practices (print, email, social media and presentations)Topic 8 | Ensuring consistency across communication channels

Delivery format

online scheduled sessions

This course is delivered online in a scheduled, live format, allowing you to participate in real-time virtual classroom sessions with our delivery partner. This format is ideal for those who benefit from structured learning, real-time feedback and collaborative engagement. 

Career pathways

Skills gained from this Micro Credential can be applied to careers in marketing, public relations, brand management, digital communications and content strategy. This course is perfect for individuals looking to tailor communication strategies to be more culturally aware and impactful across diverse platforms and audiences.

Why enroll in this course?

Structured, virtual learning, with live support from industry expertsProjects that you can include in your own work or portfolioEarn a digital badge to showcase & share your skillsCustomize your learning path to match your career goals and earn higher credentials

Course completion

This non-credit course runs twice per week for four consecutive weeks, combining live virtual classes with graded assignments and assessments. Weekly assignments must be submitted on schedule, and learners will begin developing their final project midway through the course, applying new concepts as they progress. After the final class, participants may have an additional few days to refine and submit their project. To successfully complete the course and earn a digital badge, you must achieve an overall grade of 70% or higher.

Course requirements

  • Laptop or desktop computer with keyboard 
  • Microphone, speakers and camera
  • A stable internet connection
  • Office 365

Recommended: Intermediate Microsoft Office skills and experience with internet research. 

Instructor bio

ReTrain Canada is dedicated to the reskilling and upskilling of Canada's working and middle classes, creating a solid foundation for the future of Canadians. Their course offerings have been developed to provide career options that use technology employers are looking for. ReTrain Canada instructors have a solid foundation of industry experience along with being expert guides for students going through the learning process.

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How to register

Your step-by-step guide to enrolling in a professional development course at AUArts.

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Registration page

Register for Adapting Communication Strategies for Diverse Audiences and Channels.

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Applicable certificates

Stack this Micro Credential and four other courses to earn a Professional Certificate

Applicable certificate page