Refunds and withdrawals

Please familiarize yourself with our policies. It is the student's responsibility to understand these policies before registering for courses with us. If you have any questions, email

Due to COVID-19 precautions all Con Ed courses will be delivered online for the Fall 2020 and Winter 2021 terms.

Refunds and withdrawals

Withdrawal requests must be in writing and can be submitted by email or in person to the Continuing Education Office. Your request will be effective from the date we receive your request.

Please include the following information in your withdrawal request:

  • Your name
  • Course title + code
  • Course start date
  • Reason for withdrawal

Refunds are offered on the following terms:

  1. A processing fee of $45 plus GST on course withdrawal. (*$25 plus GST on Bootcamp withdrawals)

  2. Full tuition may be refunded up to seven (7) calendar days prior to the course start date.

  3. No tuition will be refunded after the start of the course.

Course cancellations

On rare occasions courses are cancelled. If this occurs we will notify you immediately. If a course is cancelled, you may choose to receive a full refund, or you may transfer to another course. (course MUST be within the same term).

Wait lists

Many of our courses fill up quickly! If you register for a class that is full, we can place you on a wait list. If a space opens up before the second class, we will contact those waitlisted in the order they were placed on the list.

If you have any questions please call us at 403.284.7640 or email us.